Refund Policy

Eligible requests

Refund or replacement review is limited to items that arrive damaged, defective, incorrect, or materially different from what was ordered. Requests must be submitted within 30 days of delivery. This is not a no-reason return program.

Evidence and review

Provide the order number, a clear description, and photographs or video showing the issue and packaging when relevant. Do not send anything back without authorization. Unauthorized returns might not be accepted or credited.

Resolution

After the evidence is reviewed, an approved request may be resolved by replacement, partial refund, or refund to the original payment method. Processing time after approval depends on the financial provider.

Email: jimenezburt45481@gmail.com

Mailing address: 2526 Chandler Rd E, Bellevue, Nebraska, United States, 68005

Phone: (605) 844-0337